Frequently Asked Questions
You can also call or text us at 877-283-5336 for questions about our services or to get help scheduling your appointment.
If you are feeling suicidal, homicidal or have an urgent or emergent matter, please dial 911 and get to the nearest emergency room at the closest hospital.
General Questions
What is telepsychiatry or online psychiatry?
Telepsychiatry is the delivery of mental and behavioral health care services over the internet through secure video calls. It’s also sometimes called telemental health, online psychiatry, distance therapy, e-therapy, telebehavioral health or simply telehealth.
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Behavioral health providers who offer online sessions include counselors, therapists, social workers, nurse practitioners, physician assistants and psychiatrists with specialized training.
What do sessions on Psychiatry.Live cost?
Cost of sessions on Psychiatry
How do telepsychiatry sessions with Psychiatry.Live work?
Getting started is easy. Once you sign up, you can find a provider by searching our online directory and then book an appointment. We are actively seeking out more provider staff, and our roster keeps expanding. You can use the tools within your patient portal to securely message a provider, submit intake forms, do a test call or access additional technical or administrative support. When it’s time for your session, you’ll need to be in a private space with a tablet, smartphone or computer with a
Either before or after your appointment, your provider will charge your credit card for the amount you owe based upon your agreement with your provider. Psychiatry
Why Psychiatry.Live?
There are many reasons people prefer online therapy and/or psychiatric services.
It’s convenient: Be seen when and where it works for you without the hassle of taking time off work or sitting in waiting rooms. Our providers often have next-day appointments and are sometimes available evenings and weekends
Provides options: Find the right provider who fits your needs and preferences — whether or not they live in your community. Access counselors, therapists and psychiatric providers who are licensed in your state.
Safe and secure: Unlike Skype or FaceTime, our technology is HIPAA-compliant and protects your personal information.
Completely private: Your session on Psychiatry
At Psychiatry
Easy to use: The Psychiatry
Flexible scheduling: Weekdays a no-go? Need to do a session after the kids go to bed? No problem. Just ask about our after-hours appointments, which vary at times depending upon availability of providers — and it often only takes a few days from your request before you can meet with a provider.
What technology do I need?
Is my personal information secure and private?
Absolutely. Sessions at Psychiatry
What resources does Psychiatry.Live offer?
Lots! From personal assessments to online articles, blogs and other means of education, we have many resources and tools that help extend care beyond your sessions. We also offer technical support at 214.744.3363 as well as many other resources that can be provided for your specific problem. Just let us know what problem is, we are here to help!
You can also connect with a member of our care navigation team at 214.744.3363 if you have a question or need help scheduling a session.
What if I or someone I know is in crisis?
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About Our Services
ADHD
Our team at Psychiatry.Live provides diagnosis and treatment of ADHD for children and adults. Our specialists help you manage ADHD holistically using an integrative treatment approach. Our treatments include managing sleep, appropriate nutrition, getting exercise, supplements and finally medication management as needed.
Anxiety
Our providers have extensive experience in the successful treatment and ongoing management of anxiety in adults and children. Because Psychiatry.Live houses psychiatrists, psychologists, social workers, physician assistants and nurse practitioners, patients receive all of their treatment in one convenient place.
Psychiatry.Live actively discourages the use and prescription of controlled substances.
Bipolar
Patients can seek treatment for bipolar disorder at Psychiatry.Live. Our team of psychiatrists and mental health professionals are highly experienced and passionate about improving the lives of patients struggling with bipolar symptoms.
Depression
Patients can receive screening, diagnosis, treatment, and ongoing management of depression by Psychiatry.Live’s team of highly qualified professionals. We provide compassionate care from experienced clinicians who will help transform your quality of life.
Medication Management
Psychiatry.Live has a strong team of Board certified psychiatrists and prescribing professionals who will provide medication management for people suffering from depression, anxiety, bipolar disorder, ADHD and other mental health and mood disorders. Our highly qualified and experienced team work to ensure patients can maintain the highest quality of life on their medication regimen.